PRIVACY POLICY
GENERAL INFORMATION
By visiting our website, certain information is automatically collected such as your IP address, the type and version of your browser, your operating system, and the time of your visit. This information, which does not personally identify you, is used for statistical purposes to improve our site. While browsing our site, you may also choose to provide us with personal data such as your name, postal address, email address, and phone number.
CONTROLLER IDENTITY
The data controller for the site www.avignon-grand-hotel.com/fr/ is Avignon Grand Hôtel, located at 34 Boulevard Saint Roch - 84000 Avignon.
COOKIES
Our site uses cookies to collect statistical data, facilitate your navigation, and personalize your experience. You have the option to configure your browser to block or delete our site's cookies. However, note that this may affect certain features of the site.
TECHNICAL COOKIES NOT SUBJECT TO CONSENT
These cookies necessary for the proper functioning of the site do not require your consent:
PHPSESSID : User session management.
w360_rgpd : Recording your preferences on cookie management.
cloudfront : Content delivery.
GOOGLE ANALYTICS
Our site uses Google Analytics to analyze site usage and improve the user experience. Although Google Analytics uses cookies, no personally identifiable data is collected. Data is retained for 2 months.
GOOGLE TAG MANAGER
We use Google Tag Manager to centrally manage our site's tags. Although Google Tag Manager activates other tags that may collect data, it does not access this data.
LINKS TO PARTNERS' PRIVACY POLICIES
For more information on how our third-party partners handle your data, please refer to their privacy policies:
DIRECT DATA COLLECTION
We collect personal data directly from you through the following means:
RECRUITMENT FORM
When you use our recruitment form, we collect the following information:
Name and surname
Email address
Phone number
Message
CV and Cover Letter
NEWSLETTER SIGNUP
When you sign up for our newsletter, we collect the following information:
Email address
RETENTION PERIODS FOR DIRECT COLLECTION
Directly collected data is retained for the following periods:
Purpose of Processing | Personal Data Concerned | Retention Period |
|---|---|---|
Responses to requests via the Recruitment form | Name, email, phone number, message, CV and Cover Letter | 3 years |
Sending newsletters | Until user unsubscribes |
PURPOSES OF DATA COLLECTION AND LEGAL BASES
The data collected on our site is used for the following purposes, based on corresponding legal bases:
Site Improvement: Legitimate interests to ensure optimal user experience and proper functioning of our site.
Statistics: Legitimate interests to analyze site usage and improve our services, when you accept the use of cookies
Personalization: Consent, when you accept the use of cookies to personalize your experience.
Communication: Consent, when you voluntarily provide your contact details for communication.
Order Execution: Contract execution, when you place an order and we need to process this data to provide our services.
Legal Compliance: Legal obligation, when we are legally required to process or disclose certain data.
Purpose of Processing | Personal Data Concerned | Retention Period |
|---|---|---|
Site Improvement | Navigation data | 6 months |
Statistics | Navigation data, Cookies | 2 months |
Personalization | User preferences, Cookies | 6 months |
CONFIGURING COOKIES ON WEB BROWSERS
The way to manage cookies may vary depending on the web browser you use. Below, you will find links to cookie configuration instructions for the most common web browsers:
By following these links, you will find detailed instructions on how to manage cookies for each browser, including how to block and delete them.
DATA RECIPIENTS
Data collected on our site may be shared with the following recipients, based on necessity:
Eiffel Yard Entity(ies): Some data may be shared with other entities of our group for administrative reasons or to provide our services.
Internal Recipients: Data may be accessible to relevant departments within our organization, such as customer service, marketing, etc.
Providers and Subcontractors: We may share your data with providers and subcontractors who assist us in providing our services, such as payment service providers, web hosts, etc.
Business Partners: If you have given your consent, some data may be shared with our business partners for promotional purposes.
TRANSFER OF DATA OUTSIDE THE EU
We may transfer your personal data to recipients located in countries outside the European Union. When we do so, we ensure that the transfer is carried out in compliance with applicable data protection regulations and that adequate safeguards are in place to ensure the security of your personal data. For example, we may implement standard contractual clauses approved by the European Commission or rely on approved transfer mechanisms such as the Privacy Shield for transfers to the United States.
RIGHTS OF DATA SUBJECTS
Under the GDPR, you have several rights regarding your personal data:
Right of access: You have the right to verify the accuracy of data concerning you and to request a copy of the processed data.
Right to rectification: You may request that your personal data be rectified, completed if they are inaccurate, incomplete, ambiguous, or outdated.
Right to erasure: You have the option to request the erasure of your personal data in certain cases.
Right to restriction of processing: You can request the restriction of the processing of your personal data.
Right to data portability: You have the right to request the portability of your data in certain cases.
Right to object: You can object at any time, for reasons related to your particular situation, to the processing of your personal data.
Right to set post-mortem instructions: You have the right to define instructions regarding the handling of your data after your death.
Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with the CNIL.
All the rights listed above can be exercised:
Electronically to the following address: reservation@ghavignon.com
Or by mail to: Avignon Grand Hôtel, 34 Boulevard Saint Roch - 84000 Avignon.
